Terms and Conditions of Love Me Flowers
Welcome to Love Me Flowers. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.
1. Acceptance of Terms
These Terms and Conditions govern your use of our website and the purchase of products from Love Me Flowers. By using our services, you accept these terms in full.
2. Orders and Payment
Order Processing: When you place an order, you agree to provide accurate and complete information. We reserve the right to accept or decline any order for any reason.
Payment Methods: We accept various payment methods, including credit/debit cards and online payment systems. All payments must be in the specified currencies.
Pricing: All prices are listed in [Currency] and include applicable taxes unless otherwise stated. Prices are subject to change without notice.
2.1. Payment Security
Your payment information is processed securely by our trusted payment partners. We do not store your payment details on our servers.
3. Shipping and Delivery
Shipping Locations: We deliver to addresses within [Countries/Regions]. Shipping to other areas may not be available.
Delivery Times: Estimated delivery times vary based on location and availability. We strive to deliver your orders promptly but cannot guarantee exact delivery dates.
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Same-Day Delivery: Available in selected areas
Shipping Charges: Shipping fees are calculated based on the delivery location and the size of the order. These charges will be displayed at checkout.
3.1. International Shipping
For international orders, additional customs duties or import taxes may apply. These charges are the responsibility of the customer.
4. Returns and Refunds
Eligibility for Returns: We accept returns for products that are damaged, defective, or incorrect upon delivery. Requests must be made within [Number] days of receipt.
Refund Process: Once a return is approved, a refund will be processed using the original payment method within [Number] business days.
- Damaged Items: Must be reported with photographic evidence.
- Incorrect Orders: Return shipping costs will be covered by Love Me Flowers.
- Non-Returnable Items: Personalized or perishable items cannot be returned.
4.1. Exchange Policy
Exchanges are offered for items of equal value. Please contact our support team to initiate an exchange.
5. Privacy Policy
Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which outlines how we handle your data.
6. Intellectual Property
All content on the Love Me Flowers website, including text, images, and logos, is the property of Love Me Flowers and is protected by intellectual property laws.
6.1. Use of Content
You may not reproduce, distribute, or create derivative works from our content without prior written consent.
7. Limitation of Liability
Love Me Flowers is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
7.1. Indemnification
You agree to indemnify and hold harmless Love Me Flowers against any claims arising from your use of our services.
8. Governing Law
These terms are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes will be resolved in the courts of [Jurisdiction].
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
9.1. Notification of Changes
It is your responsibility to review these terms periodically. Continued use of our services signifies your acceptance of any changes.
10. Termination
We may terminate or suspend your access to our services immediately, without prior notice, for conduct that violates these terms or is harmful to other users.
10.1. Effect of Termination
Upon termination, all rights granted to you under these terms will cease, and you must promptly discontinue using our services.
11. Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full force and effect.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Love Me Flowers regarding the use of our website and services.